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BTN's 2008 Procurement Practices Survey published


13/05/2008 12:39 
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Business Travel News has published its Procurement Practices Survey 2008. It examines how and how much such practices are being applied to travel. It provides an understanding of the expectations travel and procurement practitioners have about travel and travel spending in the near term as well as their outlook on the relative importance of controlling costs versus ensuring a suitable level of service.

The survey discusses specific contractual agreements that establish service levels and measurements of current and prospective travel supplier performance and traveler behavior.
It provides an understanding of the expectations traven and procurement practitioners have about travel and travel spending in the near term as well as their outlook on the relative importance of controlling costs versus ensuring a suitable level of service.

You can access the survey here.

The survey contains articles and interviews of Pat Barett, KPMG director of operations for firmware procurement, Tom Donatell, Pfizer Vice Precident of worldwide procurement, Mike mcMahon, Deloitte Chief Procurement Officer and Mercia Tellez, Travel commodity manager at United Technologies.

The study also examines outsourcing and cost avoidance metrics, especially the application of such practices as demand management, the use of balanced scorecards and supplier mandates for both business travel and meetings management.

To generate data for the Procurement Practices Survey, sponsered by American Express Business Travel, Business Travel news editors solicited responses from several thousand procurement and travel buyers including American Express clients and members of Institute for Supply Management.

 
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